Questions

Things contractors ask
before they switch

Straight answers. If yours is not here, put it in the note when you request an account and we will answer it before we set you up.

Getting started
How long does it take to get going?

An afternoon. Your account is created for you, you sign in, add your team from the Team page, and start typing leads in. Most shops are logging calls the same day.

Can I bring in leads from my old CRM or a spreadsheet?

Yes. Export a spreadsheet (CSV) from whatever you use today and paste it into Tempo. Columns like Name, Company, Email, Phone, Source, Value and Stage are matched by their names, and anything left over goes into the notes on the lead.

Do I need to install anything?

No. Tempo runs in the browser on a computer or a phone. There is nothing to download and no updates to run.

Does it work on a phone?

Yes, in the phone's browser. Phone numbers tap to call or text, and the Add button on a job opens the camera.

Tempo and TempoPF
What is the difference between Tempo and TempoPF?

Same app, same price, different starting point. Tempo starts with general contractor defaults: job type and address on every lead, and a production board of Contracted, Permits & materials, Scheduled, In progress, Punch list. TempoPF starts with post-frame defaults: building sizes become the project, project and location on every lead, and three boards for Estimation, Sales and Production. Either can be changed later. See the side-by-side.

What is TempoRFR?

The roofing edition. Same app, same price, with roofing stages (inspection, claim filed, adjuster meeting, tear-off and install), roofing fields (roof type, squares, pitch, stories, claim number), and a satellite roof measuring tool: type the address, trace the roof, pick the pitch, and squares and ridge, hip, valley, eave and rake footage land on the lead. See TempoRFR.

Can we switch editions later?

Yes. A company can be moved between Tempo, TempoPF and TempoRFR at any time. Your stages and fields stay editable either way.

Can we change the stages?

Yes. Sales stages, production stages, lead sources, lost reasons and extra fields can all be changed by your admin, and the boards update for everyone.

Your team and your data
Who can see our data?

Only the people in your company. Each company account is separate, and files are only shown to signed-in members of the company that uploaded them.

What happens when someone leaves?

Your admin removes their login and it stops working right away. Every call, note and photo they added stays on the record with their name, so the history of the job does not leave with the person.

Can we tell who did what?

Yes. Every call, note, stage move, price change and attachment carries the date, the time and the name of the person who did it. Reports break calls and response times down by person.

Can we get our data out?

Yes. Leads export to a spreadsheet at any time, and if you ever leave, you can take everything with you.

Billing
Is there a contract?

No. Plans are month to month.

How much does it cost?

From $79 a month. Plans differ only in how many people can log in, and every feature is in every plan. See pricing.

Still have a question?

Put it in the note when you request an account. We read every one and answer before we set you up.